Shipping policy

There is a problem with my shipment, what should I do?
Please contact customer service at info@trika.com

When will my order ship?
Orders will ship within two business days of receiving your order.

Has my order shipped?
You will receive a shipping confirmation notice via email when your order has been shipped. Please make sure that both your email and shipping addresses are correct. Trika cannot ship to PO Boxes or APOs. Trika is not responsible for lost or stolen packages.

When will I be charged?
Your credit card will be charged once your order is completed. 

Accepted forms of payment
Payments accepted via credit card (Visa, Mastercard, AmEx, Discover), ShopPay, Google Pay, Apple Pay, and PayPal.

What if my credit card is not approved for the purchase?
If your credit card is not approved, you will be unable to complete your order at this time.
 
Can I return or exchange an item without a receipt?
All Trika rods are tracked by serial number and our customer service agents can look up your receipt at any time.

How do I report a missing item from my order or my order is missing?
Please contact a Trika Customer Service Agent at 715-718-2801 and have your order number ready.