Refund policy
Rods
Trika rods have a 12-month unconditional money-back guarantee from date of purchase. If you are unsatisfied for any reason, return it and we will replace it or refund you the full amount paid for the rod itself. The entire rod must be packaged up and returned to Trika. Once received we will credit your credit card. Shipping and handling fees are not reimbursed. We reserve the right to discontinue any of our products at any time. Lack of product availability, due to us discontinuing the product, due to supply chain constraints, due to any other reason may limit our ability to provide replacement products, in which case a refund or comparable product may be the only available way for us to stand behind our guarantee. We reserve the right to stop or not sell to anyone at any time.
Blanks
Trika blanks have a one-month unconditional money-back guarantee from date of shipment. If you are unsatisfied for any reason, return it and we will replace it or refund you the full amount paid for the blank itself. The entire blank must be packaged up and returned to Trika. Once received we will credit your credit card. Shipping and handling fees are not reimbursed. The guarantee is void if any alterations are done to the blank. We reserve the right to discontinue any of our products at any time. Lack of product availability, due to us discontinuing the product, due to supply chain constraints, due to any other reason may limit our ability to provide replacement products or comparable product, in which case a refund may be the only available way for us to stand behind our guarantee. Trika assumes no liability for loss or damage of returned or missing items, orders, packages or product. We reserve the right to stop or not sell to anyone at any time.
To initiate the return process, contact info@trika.com or call 715-718-2801.